Our Promise To You

At BirthTools, we believe every woman deserves unwavering support, evidence-based guidance, and the confidence to navigate pregnancy and birth on her terms. Our guarantees reflect our commitment to providing the most comprehensive, empowering, and high-quality support—so you can invest in your journey with complete peace of mind.
Please Note: Our Video Program & Club Membership T&C's Are Different

The Birth Club
Trial Offer


BirthTools Online
Guarantee


Our 100% Money Back Guarantee

At BirthTools, we are absolutely passionate about your birth experience and making informed choices. So much so, that our confidence to prepare you for every twist and turn in labour is so easy and detailed that we guarantee no stone left unturned. 

If you encounter ANY options or interventions we didn’t prepare you for during your labour and birth experience we will refund what you paid promptly!  All we ask is you let us know what we missed so we can make sure to include resources and training about the topic to ensure we prepare future mother's that come our way!

Use the form below...it's that simple.

Important Terms & Conditions

  • Not Applicable To "The Birth Club" Membership – The BirthTools money back guarantee is only applicable to the sole purchase of the video program without a membership to the birth club program. The birthtools online video course is an added bonus to the membership and the value is not separated.
  • We Do Not Guarantee Birth Outcomes - the money back guarantee is based on the contingency that you encountered a procedure, medical intervention or medical option during your labour and birth that was not addressed within some form of the program (eg; videos, links, ebooks, downloads). The money back guarantee has no relevance to how you have birthed whether intended or unintended.
  • Relevancy - The money back guarantee only encompasses medical interventions or options that you encounter during your labour and birth and does not cover pregnancy related concerns.
how our refunds work

our step-by-step process

Contact us after your birth

Use the form below to start the refund process stating what option or intervention you encountered that we missed in the course.

You get you're refund

You will recieve your refund prompty through our third party payment program. This can take a day or two.

Your request lands in our inbox

Within 48 hours someone will contact you to confirm you're money is on it's way back into your pocket.

We update the online class

Thanks to your experience, that we hope was still an empowering and positive birth, we take your feedback and make plans to add it into the class.

30 Day Trial Offer

At BirthTools, we’re committed to making sure you feel fully supported, informed, and confident in your pregnancy journey. We understand that choosing the right birth support is a big decision, which is why we offer a 100% Money-Back Guarantee for your first month—so you can experience the program completely risk-free.

How The Trial Offer Works:
  • Sign up and pay the first month installment to get full access to your dedicated doula, expert workshops, birth education, and all our resources.
  • If you decide it’s not for you, simply contact us BEFORE your next installment is due via email or by clicking here
  • We’ll refund your first payment—no questions asked.
  • No hoops to jump through, no complicated refund process. Just peace of mind knowing you can try BirthTools without risk.

Important Terms & Conditions

  • Commitment After Trial – If you do not cancel before the trial period ends (or your next installment date), you are committing to the full remainder of your six-month membership (5 x ongoing monthly payments). BirthTools is not obligated to release members from their membership early.
  • Bonus Credit Eligibility – The BirthTools Bonus Credit can only be redeemed after the second installment is paid and the membership is confirmed beyond the trial period. It cannot be used during the trial month.
  • Refund Eligibility – The money-back guarantee applies only to the first payment and must be requested before your next installment is due. No partial refunds will be issued for later months.
  • Access During Trial – You will have full access to all program features during your trial, except for bonus provider sessions, which are unlocked after full membership activation.
  • Cancellation Process – To cancel, simply contact us via email or fill in the cancellation form on this page before your next payment is due. If we do not receive a cancellation request before the due date, your membership will continue, and the next installment will be charged for the remainder of the 6 month committment period.
  • One Trial Per Birthing Team – The trial offer is limited to one use per birth related team (partners, doula & supporting family). Re-enrolling after cancellation will require full membership payment.
  • Non-Transferability – Your trial and membership cannot be transferred or shared with others except for your birth partner and team.
  • Program Adjustments – BirthTools reserves the right to update or modify program offerings while maintaining the value of your membership.

We believe in the power of this program to transform your pregnancy and birth experience, and we can’t wait for you to see the difference it makes.

Contact us before the next installment

Use the form below to start the refund process by submitting it prior to your next installment date. Any notification after this period is contrary to our terms.

You get you're refund

You will recieve your refund prompty through our third party payment program. This can take a day or two.

Your request lands in our inbox

Within 48 hours someone will contact you to confirm you're money is on it's way back into your pocket.

Your access becomes inactive

Once your refund is processing we deactivate your birth club membership even if you still have a few days of the trial left.
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